Monday 17 May 2021
I have an appointment in Ophthalmology, for which I have been waiting a couple of months.
On the bus, I am seated immediately to the rear of the area for push-chairs and wheelchairs. Dark-blonde twin girls, about six months old, are in a tandem-configuration push-chair, facing me. Their hair is only just long enough to be swept tightly upward into side-bunches. The twins are awake and alert throughout their journey, but they don’t make any sound; and although their mother (standing inboard of the push-chair) starts her journey by looking at her smartphone, she also doesn’t make any sound, and she doesn’t interact with the girls. Further forward in the same area, a black mother is standing; in her push-chair is a boy ten or twelve months old. “Stop touching things!” she tells him, calmly and patiently.
During the second half of my journey, a woman who sounds about sixty years old is seated behind me. She is telling another, younger, woman — I get the impression that they have not met for some while — about what former colleagues of theirs are now doing. Mandy would have been retiring next year anyway, says the first woman, but she’s taken early retirement. Another two women are “trying to get back into the NHS” — it is not clear in what rôle(s). The first woman gets off the bus a couple of stops before my destination.
It is busier and noisier in Ophthalmology than it was when I was last there.
Dr Fitzjohn, a young dark-haired doctor of medium height, examines me. He tells me that the IT system is being a pain today — and the problems continue while I am with him.
Dr Fitzjohn puts dilating eyedrops into both my eyes, after which I wait outside his room for the eyedrops to take effect. I briefly chat with an old woman seated on the other side of the corridor. (Her husband has wandered away for some reason.) She tells me that “I’ve been coming here since ’91”; she is eighty-six years old.
After having a word with the consultant, Dr Fitzjohn gives me a prescription for a course of eyedrops, and arranges further treatment for me.
Then I am examined by a sixtyish south-east Asian doctor. I’d give him 1 out of 10 for “bedside manner”.
During my time in Ophthalmology, no-one mentions vaccination.
On the bus back home, there are two young women sitting immediately behind me, both of them on the phone. The woman in the window-seat is conversing in Spanish, and the woman in the aisle-seat is conversing in what sounds like a dialect of Italian.
I stop off at GigaGroce, to do a top-up shop.